Frequently asked questions

Most orders arrive within 3–7 working days from the date of purchase. Once your order has been dispatched you'll receive a confirmation email with tracking information so you can follow your delivery.

Please note that during busy periods (such as Christmas or sale events) delivery times may be slightly longer.

Yes! We offer free standard delivery on all US orders over $75. For orders under $75, a standard delivery charge applies at checkout.

Yes! We ship within the US and internationally. International shipping rates and delivery times are calculated at checkout depending on your location.

We process orders quickly, but if you need to make a change please contact us as soon as possible and we'll do our best to help. Once an order has been dispatched we're unable to make changes, but you can return it once it arrives.

We accept returns within 30 days of delivery. Items must be unused, in their original condition, and in their original packaging. To start a return, please get in touch with your order number and we'll guide you through the process.

Return postage costs are the responsibility of the customer unless the item arrived faulty or damaged. In that case we'll arrange a free return and send you a replacement or issue a full refund — whichever you prefer.

Once we've received and inspected your return, refunds are processed within 5–7 working days. You'll receive an email confirmation when your refund has been issued. Please allow a few additional days for the funds to appear in your account depending on your bank or payment provider.

Every product at Lani Living Co. is chosen with intention. We only carry pieces we'd genuinely want in our own homes — things that are well made, thoughtfully designed, and built to last beyond one season. If it doesn't feel right, it doesn't make the cut.

All children's products we carry meet US and international safety standards. Age recommendations are listed on each product page — please always check these before purchasing for a child. If you have any specific safety questions about a product, please get in touch and we'll be happy to help.

We do restock popular items where possible. The best way to stay in the loop is to sign up to our newsletter — we always announce restocks and new arrivals there first. You can also drop us a message and we'll let you know if a specific item is coming back.

We accept all major credit and debit cards including Visa, Mastercard, and American Express, as well as PayPal, Apple Pay, and Google Pay. All payments are processed securely through Shopify Payments.

Absolutely. Our store is powered by Shopify, which uses industry-leading encryption and security standards. We never store your payment details and all transactions are fully encrypted. You can shop with confidence.